Table of Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Client Engagement Data
  6. Data Retention
  7. Data Security
  8. Your Privacy Rights
  9. Third-Party Links
  10. Changes to This Policy
  11. Contact Us
Plain-English Summary: DSBC LLC collects only what it needs to respond to inquiries and deliver consulting services. We never sell your data. Client engagement data — including any credentials or system access — is handled with heightened security controls and deleted at project close.
Section 1

Who We Are

DSBC LLC is a Michigan-based IT and cybersecurity consulting firm providing project-based technology consulting services to small businesses. DSBC LLC is the data controller for personal information collected through this website and in connection with consulting engagements.

Contact for privacy-related questions: [email protected] — Michigan, United States.

Section 2

Information We Collect

2.1 — Information You Provide Directly

DSBC LLC collects personal information that you voluntarily provide, including when you:

2.2 — Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our hosting provider or analytics tools, including IP address, browser type, pages visited, and time of visit. We use this information in aggregate to understand how visitors use our site. We do not use it to identify individual users without their knowledge.

2.3 — Cookies & Tracking

Our website may use cookies to improve your browsing experience and collect analytics data. You can control cookie settings through your browser preferences. DSBC LLC does not use advertising cookies, does not sell data to advertisers, and does not engage in cross-site behavioral tracking.

2.4 — Information We Do Not Collect

DSBC LLC does not intentionally collect Social Security numbers, driver's license numbers, financial account numbers, health or medical information, or information from children under 13. Our website is not directed at children.

Section 3

How We Use Your Information

DSBC LLC uses the information we collect for the following purposes:

PurposeDetails
Responding to inquiriesTo reply to contact form submissions, emails, and service requests
Providing consulting servicesTo perform the services described in executed Statements of Work
Contract administrationTo execute, manage, and fulfill agreements with clients
Invoicing & paymentTo issue invoices and process payments for services rendered
Business communicationsTo send project updates, deliverables, and follow-up communications
Website improvementTo understand how visitors use our site and improve content
Legal complianceTo comply with applicable laws, regulations, and legal obligations
SecurityTo detect, investigate, and prevent fraud, abuse, or security incidents

DSBC LLC does not use your personal information for automated decision-making or profiling.

Section 4

How We Share Your Information

DSBC LLC does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

4.1 — Service Providers

DSBC LLC uses a limited number of trusted third-party service providers to operate our business. These providers process your information on our behalf and are bound by confidentiality obligations. Current categories include: email and productivity platform (Microsoft 365), invoicing and accounting software, electronic signature platform, CRM and contact management, and website hosting. These providers are not authorized to use your information for their own marketing purposes.

4.2 — Legal Requirements

DSBC LLC may disclose information if required by law, regulation, subpoena, or court order, or if we believe disclosure is necessary to protect the rights, property, or safety of DSBC LLC, our clients, or the public. Where legally permissible, we will notify affected parties before making such disclosures.

4.3 — Business Transfers

In the event DSBC LLC is involved in a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction. Affected individuals will be notified of any change in data controller and applicable privacy practices.

4.4 — With Your Consent

DSBC LLC may share your information with third parties for other purposes when we have your explicit prior consent.

Section 5

Client Engagement Data

This section applies specifically to information shared by clients during consulting engagements, which is subject to heightened protection given the nature of DSBC LLC's cybersecurity work.

5.1 — What Client Engagement Data Includes

Client engagement data may include system architecture information, network diagrams, security vulnerabilities, access credentials, employee information, and other operational or technical data shared to enable DSBC LLC to perform contracted services.

5.2 — How We Handle It

5.3 — Governing Documents

The collection, use, and protection of client engagement data is governed by the DSBC LLC Master Service Agreement and the applicable Statement of Work, which take precedence over this Privacy Policy in a consulting engagement context.

Section 6

Data Retention

DSBC LLC retains personal information for as long as necessary to fulfill the purposes described in this Policy, subject to the following general guidelines:

Data TypeRetention Period
Website contact inquiries (no engagement)12 months from last contact
Executed contracts and SOWs7 years from project close
Client project files and deliverables3 years from project close (per MSA)
Client credentials and access dataDeleted at project close
Invoicing and financial records7 years (IRS and Michigan tax requirements)
Website analytics dataPer analytics provider's retention policy

After the applicable retention period, data is securely deleted or anonymized.

Section 7

Data Security

DSBC LLC takes the security of your information seriously and applies controls consistent with our internal Information Security Policy, including:

No method of transmission over the internet is 100% secure. DSBC LLC cannot guarantee absolute security but is committed to using industry-standard controls. We will notify affected parties in the event of a breach involving your personal information, as required by applicable law.
Section 8

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

RightDescription
AccessRequest a copy of the personal information DSBC LLC holds about you
CorrectionRequest correction of inaccurate or incomplete personal information
DeletionRequest deletion of your personal information, subject to legal retention obligations
Opt-OutOpt out of any marketing communications from DSBC LLC at any time
Data PortabilityRequest your personal information in a commonly used, machine-readable format where feasible
ComplaintLodge a complaint with an applicable data protection authority

To exercise any of these rights, contact DSBC LLC at [email protected]. We will respond to verified requests within thirty (30) days.

Section 9

Third-Party Links

Our website may contain links to third-party websites. DSBC LLC is not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit through a link on our website.

Section 10

Changes to This Policy

DSBC LLC may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and post the revised policy on our website. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised policy.

Section 11

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We will acknowledge your inquiry within two (2) business days and respond fully within thirty (30) days.

Privacy Inquiries

DSBC LLC — Michigan, United States

[email protected]